Privacy Policy

I. Data controller

The controller of your personal data is CREASTUDI, with registered address at
Carrer de les Escoles 1, Sant Julià de Lòria, Principality of Andorra, identified under number
F370627L (hereinafter, “CREASTUDI” or “the Company”).

You can contact CREASTUDI through the following channels:

Email: hola@creastudi.com
Phone: +376 607 466
Website: CREASTUDI.com

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II. Data Protection Officer

CREASTUDI has not appointed a Data Protection Officer, unless this is legally required or unless otherwise
expressly communicated.

For any matter relating to the processing of your personal data or the exercise of your rights, you may
contact CREASTUDI by email at
hola@creastudi.com.

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III. What personal data does CREASTUDI process?

The personal data we process are those you provide to us through web forms, email communications,
telephone contact, social media, or data obtained from browsing the
CREASTUDI website.

More specifically, CREASTUDI may process the following categories of personal data:

• First name and surname.
• Postal address, where necessary.
• Email address.
• Telephone number.
• Professional or business data that you may provide.
• Data relating to requests for information, quotes, assignments, or contracted services.
• Billing and payment data, where necessary for the provision of services.
• Website browsing data.
• Any other information that you wish to provide to us in the information collection fields.

In all cases, the data we request from you will be proportionate and not excessive, and will be limited to the
data necessary to manage your request, provide the requested service, or comply with the applicable
legal obligations.

If you wish to contract any of the services offered on the website, we will inform you, where appropriate,
of the legal data protection conditions specifically applicable to each case.

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IV. What are the purposes of processing personal data?

A) Contact forms, requests for information, quotes, complaints, and suggestions

If you have entered your data in any of the contact forms, request for
information forms, quote request forms, complaint forms, or suggestion forms included on the website, or if you have
contacted us to carry out or obtain information about any matter related to our services,
we will process your personal data in order to respond to and manage your request and resolve your request for information.

The processing of these personal data is based on the consent you give when you actively make
your request or, where applicable, on the implementation of pre-contractual measures based on your own request.

B) Contracting the services offered by CREASTUDI

If you contract CREASTUDI services, your data must be processed on the basis that they are information
essential to formalise and fulfil the contractual relationship, as well as to provide you with the services that
you request from us.

Likewise, this processing may be necessary to comply with certain legal obligations arising from the
management and maintenance of the contractual relationship, including administrative, accounting, tax, or
billing obligations.

The processing of these data is based on the performance of the contractual relationship or on the implementation of
pre-contractual measures requested by you.

C) Commercial communications, news, and publications

If you have expressly authorised the sending of commercial communications, CREASTUDI may process your
personal data in order to send you information about its services, news, activities, projects, publications,
or content related to CREASTUDI’s activity.

The processing of these personal data is based on the consent you give when subscribing or accepting
receipt of such communications.

If there is a prior relationship with CREASTUDI, we may also send you communications relating to
services similar to those contracted or requested, unless you object to this.

D) Job offers or applications

If CREASTUDI offers you the possibility of sending your CV or application to participate in
recruitment processes, we will process the personal data provided in order to manage your application and assess its
suitability for existing or future vacancies.

The processing of these personal data is based on the consent you give when submitting the request or
application.

E) Cookies

We inform you that the CREASTUDI website may use first-party and third-party cookies to facilitate your
browsing of the website, compile statistical information, analyse use of the page and, where applicable, improve
our services or display content tailored to your preferences.

The processing of these personal data is based on the consent you give by accepting the use of
cookies in the website’s cookie information panel, except in the case of technical or necessary cookies
required for the operation of the page.

If you wish to learn more about the cookies we use, their purpose, and other relevant information,
please consult our Cookie Policy.

F) Access to CREASTUDI’s social media

Through the website, you may access CREASTUDI’s social media and platforms.

If you contact us through any of these social media channels or platforms, your
data may be processed in order to respond to and manage your request and resolve the request for information
made.

The processing of these personal data is based on the consent you give by actively sending your
request through these networks.

The data processing carried out by each social network will also be governed by the conditions and privacy policies
specific to each platform.

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V. How long do we keep your data?

We will keep the information you provide to us for the period strictly necessary to respond to and manage
your requests. Once we have responded to your request, we will keep your data only for the period
necessary to address any potential legal, administrative, or judicial liabilities.

In cases where you request a quote or information about CREASTUDI’s services, we will keep the
information received for the time necessary to manage that request and follow it up. Once
that period has elapsed, we will delete or block it, unless there is a legal basis justifying
its retention.

If you ultimately contract any of our services, we will keep and use your personal data for
the duration of the contractual relationship and, subsequently, for the legally required periods to address
accounting, tax, administrative obligations, or possible claims.

Data obtained to assess applications will be kept for the duration of the recruitment process.
If you are not selected, your data will be kept only for the period necessary to manage
possible future processes, provided that you have given your consent for this, or for the period
legally permitted.

In relation to subscriptions to CREASTUDI communications, publications, or news, your data may be processed
for as long as you maintain your consent to receive such information. If you withdraw your consent,
we will stop sending you these communications.

In the case of cookies, your data may be processed for as long as you maintain your consent for their installation and
during the validity period of that installation. You may withdraw this consent whenever you deem appropriate.

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VI. How can I withdraw my consent?

You may withdraw your consent at any time, free of charge and without the need to provide any
justification, by expressing your wish to do so by sending a message to the following email
address:
hola@creastudi.com.

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

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VII. Who will we disclose your data to?

CREASTUDI works with third-party service providers located in Andorra, in the European Union,
or in other territories, which may occasionally have access to your personal data.

These providers may include, among others, providers of technology or IT services, web
hosting, website maintenance, email tools, administrative management services,
accounting or tax advice, form platforms, web analytics, or services necessary for the proper
functioning of CREASTUDI’s activity.

In all cases, CREASTUDI will follow appropriate criteria for selecting providers in order to comply with its
data protection obligations. In this regard, it will seek to enter into the relevant data processing agreement with such
providers, under which they undertake to comply with their
data protection obligations and, in particular, to apply the required legal, technical, and
organisational measures, to process personal data for the agreed purposes, and not to process them for any other
purpose or disclose them to third parties.

Furthermore, CREASTUDI may disclose the data of data subjects to third parties if the Company is
legally required to do so, including public administrations, competent authorities, regulatory bodies,
courts or tribunals.

If tools or providers involving international data transfers are used,
CREASTUDI will adopt, where appropriate, the safeguards required by the applicable regulations.

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VIII. Rights regarding data protection

In accordance with data protection regulations, you may exercise the following rights:

• Access: you may obtain information relating to the processing of your personal data and a
  copy of such personal data.
• Rectification: if you consider that your personal data are inaccurate or incomplete, you may
  request that these personal data be amended.
• Erasure: you may request the deletion of your personal data, to the extent permitted by
  law.
• Restriction of processing: you may request the restriction of the processing of your
  personal data in the cases provided for by the applicable regulations.
• Objection: you may object to the processing of your personal data on grounds relating to
  your particular situation. The data subject has the right, for example, to object to the processing of their personal
  data for commercial purposes.
• Data portability: whenever legally and technically possible, you have the right to
  receive the personal data you have provided to us or, where technically possible, to have them transmitted to
  a third party.
• Withdrawal of your consent: whenever you have given consent for the processing
  of your personal data, you will have the right to withdraw it at any time.

You may exercise these rights by sending an email to
hola@creastudi.com or by postal mail addressed to:

CREASTUDI
Carrer de les Escoles 1
Sant Julià de Lòria
Principality of Andorra

If your identity cannot be verified by other means, CREASTUDI may request a copy of your
passport, official identification document, or additional information that enables your identity to be confirmed.

Likewise, if you consider that the processing of your personal data does not comply with the applicable regulations, you may
lodge a complaint with the competent data protection supervisory authority.

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IX. Security of personal data

In order to safeguard the security of your personal data, we inform you that CREASTUDI has adopted
the technical and organisational measures necessary to ensure the confidentiality and security of the
personal data provided, as well as to prevent their alteration, loss, processing, or unauthorised access.

These measures will be applied taking into account the nature of the data processed, the scope of the processing, the
context, the purposes pursued, and the existing risks to the rights and freedoms of the affected persons.

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X. Updates and changes to the Privacy Policy

CREASTUDI may modify this Privacy Policy in response to new legislative or
regulatory requirements, or in order to adapt this policy to the instructions, recommendations, or criteria
issued by the competent data protection supervisory authority.

Significant changes that may be made to this Privacy Policy will be communicated to the user, either
by means of an information notice on the website or through other appropriate means where necessary.

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